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  • 530.541.3420 | 2170 South Avenue, S. Lake Tahoe, CA

The Health Information Management Department at Barton Health takes pride in providing excellent customer service by ensuring accurate, complete and timely, confidentially-protected health information to patients, medical staff and hospital staff for the delivery of excellent healthcare and financial reimbursement.

What is Health Information Management?

Medical Records: The Health Information Management Department (HIM) or Medical Records is responsible for the collection, processing, storage, maintenance, retrieval, security and confidentiality of all patients' medical records. HIM is responsible for assuring that all clinical information of the patient is accessible to authorized healthcare providers and patients/families for collaboration and continuity of patient care.

Transcription: Medical transcription is the act of translating from oral to written form (on paper or electronically) the record of the patient’s medical history, diagnosis, treatment, prognosis, and outcome. Physicians dictate patient’s health information into a state-of-the-art electronic dictation system and the transcriptionists type the dictated information into our Health Information System to promote continuity of patient care.

Frequently Asked Questions (FAQs):

How can I get copies of my medical records? Complete our Authorization for Use or Disclosure of Health Information Form, sign and return to HIM at the address listed above or medicalrecords@bartonhealth.org.

How much will it cost to get copies of my medical records? Patients' requests for own records are free of charge. We may charge a reasonable, cost-based fee if we have to provide multiple copies of the same records for the same service.

How long will it take to get copies of my medical records? We are required by law to respond to written requests within 15 days of receiving the request and make every effort to meet that deadline. We will notify you in the instance we may have unforeseen circumstances where we may not meet the deadline.

How can my doctor get copies of my medical records? Your doctor can request copies of your health information at anytime, or you can fill out our Authorization for Use or Disclosure of Health Information Form and we will forward them to your physician at no cost.

How long do you keep my medical records? Patient records must be retained for a minimum of ten years for adult patients and the records of unemancipated minors must be kept at least one year after reaching the age of 18 years (19). (For Nevada minors, records must be retained to 23 years of age.)


Contact Us

  • Barton Memorial Hospital Health Information Management(HIM)/ Medical Records
    2155 South Avenue, Suite 33, South Lake Tahoe, CA 96150
  • 530.543.5900
  • 530.544.1458
  • medicalrecords@bartonhealth.org

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